Courses | Mediation
Professional Mediation Certificate Courses
Note: participants in these courses do not need to be enrolled in the Certificate program. Some prerequisites apply, please check each course description.
ED5285: Basic Professional Mediation Training
(4 CEUs)
Five days: Aug. 9 to 13
8:30 a.m. to 5:30 p.m.
Location: Dispute Resolution Center Training Room
2801 Lombard, Everett, WA
Tuition: $960
This course will be offered again Oct. 8, 9, 10, 16 & 17.
The basic course provides intensive 40-hour, hands-on learning to prepare you to be a neutral third-party mediator. You learn the eight-stage mediation model, conflict theory and styles, mediator communication skills, interest-based negotiations, collaborative problem-solving, the mediator's role and principles of conflict resolution.
Instructor: Kathy Rice
ED5288: Workplace Conflict Management (.6 CEUs)
Wednesday, Dec. 1, 2010, 9 a.m. to 4 p.m.
Location: Antioch University Seattle campus
Tuition: $240
This course will be offered again on Feb. 11, 2011 at the Dispute Resolution Center training facility in Everett
Resolving Conflict in the Workplace training is intended to help people retool how they manage conflict at work. The key is knowing how to problem solve collaboratively with others by using a conflict resolution process that turns potentially destructive conflict into a positive working environment. This course will teach you theory and practical skills for accomplishing this turn around from destructive conflict to teamwork and cooperation with bosses, subordinates and colleagues. Key issues covered: conflict styles, identification of issues and interests, communication skills, and a four-step conflict resolution process.
Instructor: Kathy Rice
ED5286: Family Mediation Training (3 CEUs)
Three days: Sept. 17 to 19, 2010
8:30 a.m. to 5:30 p.m.
Location: Dispute Resolution Center Training Room
2801 Lombard, Everett, WA
Tuition: $720
Family Mediation training teaches mediators how to handle difficult family conflicts. Areas covered include dissolutions, the process of a property division and helping parents create effective parenting plans that will work for them and their children. (Prerequisite:
completion of the 40-hour Basic Professional Mediation training course)
Instructor: TBA
Click here for more on the Professional Mediation Certificate.
Advanced Mediation Trainings
These workshops are co-sponsored by Dispute Resolution Center of Snohomish, Island and Skagit Counties, and the Washington Mediation Association.
Fall 2010 advanced training:
Two days of advanced mediation training featuring guest facilitator Nina Meierding, JD, a national leader in the field of conflict resolution. These classes are about cultural and gender prototypes (not stereotypes). As Thomas Kluckhorn said, "we are all like each other, we are all like some others, and we are all like no other."
You may participate in one or both days of the training.
Tuition for one day only: $150
Tuition for both days of training: $265
Location:
Antioch University Seattle, Room 100
2326 6th Ave.
Seattle, WA 98121
Day 1: Tues., Nov. 9, 2010, 9 a.m. to 4 p.m.
The Impact of Culture on Negotiation and Mediation
This highly interactive training will focus on how mediators can better understand and communicate with clients whose backgrounds are different from their own. This workshop is very practical and applies specific skills to the underlying theory and research in the field. You will learn:
- Perceptions of fairness and truth
- Processing styles (monochronic and polychronic)
- Views on time
- Styles of verbal communication (high context and low context)
- Attitudes towards risk and uncertainty
- Individualistic and collective relationship frameworks
- High and low power distance
- Body language
As discussion proceeds in these areas, you will explore creative options, brainstorm ways to move beyond the specific differences, and "add tools to the toolbox" to become more productive, more understanding and more effective in both your professional and life skills.
Day 2: Wed., Nov. 10, 2010, 9 a.m. to 4 p.m.
The Impact of Gender on Negotiation and Mediation
The second day will focus on gender differences in communication and negotiation. A very interactive, humorous and hands-on day will examine how you can bridge the gap between what is said and what is heard. You will learn:
- Rapport, report and troubles talk
- Differences in validation styles
- Direct and indirect speech (including hedging and qualifiers)
- The art of ritual opposition
- Humor missteps
- Cross talking vs. interrupting
- The art of the apology across genders
- Gender related power distance
Through specific examples, dialogue and a simulation you will experience the gender differences and discuss practical skills.
About the instructor:
Nina Meierding, JD, is a national leader in the field of conflict resolution and has been providing training and mediation services for over twenty three years. She is a former president of the Academy of Family Mediators and served on the Board of Directors of the Association of Conflict Resolution and many other organizations. She was the Director and Senior Mediator at the Mediation Center for Family Law in Ventura, California from 1985-2007 where she mediated over 4,000 disputes. Meierding has trained thousands of individuals in businesses, courts, school districts, city, county and federal governmental agencies, medical centers, corporations, nonprofit groups and universities throughout the United States and abroad.
To register for advanced mediation workshops, use the online registration link at the top right corner of this page, or contact the Office of Continuing Education at
206-268-4111.
